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WhatsApp SIP trunking
Route inbound WhatsApp voice calls into your existing PBX call flow.
WhatsApp Voice → Existing PBX
WhatsApp
Calls.
Your PBX
Answers.
Bring WhatsApp Business voice calls directly into the PBX your customers already use — with smart routing into extensions, ring groups and call queues.
Keep your PBXNo replacement-first approach
Smart routingExtensions, groups & queues
One conversationBuilt around modern business communication
WhatsAppCustomer voice call
Existing PBXYour system, your way
Call QueueRoute to the right team
AgentAnswer from existing setup
Communication, connected
Built to make business voice feel instant.
Phoenix ONE connects WhatsApp Voice with your existing PBX environment, creating a familiar customer experience without forcing you to rebuild the phone system already at the centre of your business.
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IVR & DTMF navigation
Use familiar menus such as “Press 1 for Sales” to guide customers to the right destination.
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Extensions & groups
Send calls to extensions, ring groups and queues already used by your team.
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Centralised communication
Keep business voice inside a managed environment instead of scattered personal numbers.
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Data-driven experience
Bring call activity into the PBX/CRM environment where supported and configured.
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Partner-ready
A commercial offering for telecom dealers, IT providers and PBX specialists.
About Phoenix ONE
One number.
One conversation.
One business.
Phoenix ONE is the customer-facing brand for WhatsApp Voice integration into hosted and existing PBX environments.
The legal Terms & Conditions and related customer documents are intentionally prepared as separate legal pages and can be inserted once supplied.
Flexible pricing data
Packages generated from pricing.json
Every pricing card below is created dynamically from data/pricing.json. Phoenix can change package names, prices, features, visibility and featured status without editing the HTML.
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Become a partner
Add modern voice to your customer offering.
Designed for telecom dealers, PBX specialists, IT providers, wholesalers and communication partners looking to add WhatsApp Voice to existing customer environments.
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Tell us about your business
Complete the partner enquiry with your current services and PBX platform.
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Talk to Phoenix ONE
Your submission opens a structured WhatsApp enquiry with the Phoenix ONE team.
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Partner onboarding
Commercial partner terms, NDA and onboarding material are handled separately.
Contact Phoenix ONE
Start the conversation.
Chat directly with the Phoenix ONE WhatsApp bot on +27 10 035 1351.